Services

What I can help with

Focused, senior-level compliance consulting across the areas that matter most to companies offering consumer financial products.

Core Services

The work I do most often, and where my experience is deepest.

01

Compliance Program Development

Building and strengthening compliance programs for companies at various stages, from organizations just beginning to offer consumer financing to established institutions needing to rebuild or scale their compliance infrastructure. My focus is on creating programs that work in practice, not just on paper.

Program architecture Policy drafting Risk framework
02

Regulatory Exam Preparation

Preparing companies for examinations by the CFPB, state regulators, and banking agencies. Having been on both sides of the exam process, I understand what examiners focus on and how to present your compliance infrastructure effectively.

Readiness assessment Documentation review Exam strategy
03

Bank Partner Due Diligence

Helping fintechs and nonbank partners navigate the due diligence expectations of bank partners. This includes building audit-ready oversight frameworks and addressing specific areas bank partners evaluate during third-party risk assessments.

Oversight framework Audit readiness Partner mapping
Additional Support

Services that often support or complement the core engagements above, or that stand on their own depending on your situation.

04

Independent Compliance Reviews

An honest assessment of where your compliance program stands. I identify strengths, gaps, and blind spots, and deliver findings that are clear, prioritized, and actionable.

Gap analysis Risk prioritization
05

Compliance Training

Developing and delivering training that speaks to your audience in plain language, whether that is your board of directors or your operations team.

Board education Staff training
06

Ongoing Advisory

Serving as a continuous resource for regulatory questions, new product reviews, interpretation guidance, and strategic counsel.

Product reviews Strategic counsel
Where These Services Apply

These services are informed by direct experience in the following areas. If your business operates in one of these spaces, this is where my expertise is most concentrated.

Banks and Mortgage

Compliance program gaps, regulatory pressure

Fintech

Emerging payment and lending models

Clean Energy

Consumer leases and energy service agreements

Financial Institutions

Building or rebuilding compliance infrastructure

How Engagements Work

Structured around
your needs

One-time projects

Targeted support for a specific compliance need. A program assessment, exam preparation, or a particular remediation effort. Defined scope, clear deliverables.

Occasional support

As-needed advisory for questions that come up, periodic reviews, or guidance on specific regulatory matters. There when you need it, without an ongoing retainer.

Ongoing advisory

A continuous engagement for companies that want compliance leadership and strategic counsel available on a regular basis. The closest thing to having an in-house senior advisor.

These are not rigid packages. Most engagements evolve over time based on what is actually needed. We can start with a specific project and expand from there, or begin with ongoing support and adjust as your needs change.

Not sure which service
fits your situation?

That is perfectly fine. Most of my engagements start with a conversation, not a service selection. Reach out and we can figure it out together.

Talk to Rhonda